It’s 2020, and the largest country in Africa is filled with lucrative business opportunities. Nigeria is blessed with both physical and human resources. It is no wonder investors outside the shores of Africa are pitching their tents in search of economic profit. Below are 20 lucrative businesses to get you started on the right path. […]
With side hustles becoming increasingly popular in Africa, you may be thinking about starting one yourself. This sounds like the perfect idea considering that life responsibilities make quitting your job for a new business unwise. There is a huge chance that you have a few friends that go to work and run a business by […]
Launching a business in a saturated industry could be a daunting challenge for startups who have genuinely identified a need and are interested in creating products/services to meet such needs. Determining how to succeed when confronted with thousands of competitors in a market is also a major challenge for small business owners. But with the right […]
The advent of the internet has changed the way we do business. Today, there are so many businesses to start online that didn’t exist some years back. Have you been looking for online businesses to start with N50,000? Are you in search of a new stream of income? Then you should read this post. We […]
No one is too young to engage in business activities. When you look at the lives of some of the most successful entrepreneurs in the world, many started as teenagers. There is no specific age cap on being a successful business owner. So if you are a teenager or have a teenager that is interested […]
Do you remember the famous saying, “It takes years to build a reputation but just moments to ruin it?” Well, that statement is still as true and valid as ever, especially for SMEs in Africa who might have taken years to build their businesses. For these businesses to thrive, especially amid numerous competitions, customer service is […]
As an SME in Africa, customer service is an essential factor and culture that you must consider to stand out in Africa. Below are 100 quotes on customer service that will help you shape your business orientation. These quotes are written by successful people all over the world, from entrepreneurs to managers and businessmen and […]
The terms “Customer Service” and “Customer Experience” are most times used interchangeably not just because they are related, but also because they have always co-existed. Successful SMEs in Africa (and anywhere else) know from experience that people prefer to spend their money on businesses that treat them well and give them experiences to remember. The […]
Customer service is more far-reaching than most people presume. Interestingly, the customer service space is constantly evolving. As a result, an SME in Africa must keep up with the times to deliver quality customer service to its customers. Every SME owner has one dream, to have happy customers. One way to achieve this is by […]
The sole reason for any business is to make profit even if you are running it from inside your one-bedroom, there is always room to increase your sales. Email marketing is not new, and it’s neither rocket science. All you need to know is the basics to get started. What is a Drip Campaign? A […]
